Terms of service

Vellane Website Terms and Conditions


1. About these terms

These terms apply to your use of the Vellane website at vellanechocolate.com. By using
the website, you agree to them. If you do not agree, please do not use the website.

The website is operated by Vellane Limited, a company registered in England and Wales
under company number 17008141. Our registered office is 71–75 Shelton Street, Covent
Garden, London, WC2H 9JQ, United Kingdom. In these terms, "Vellane", "we", "us" and
"our" mean Vellane Limited.

You can contact us at info@vellanechocolate.com. For corporate gifting enquiries, please
email partnerships@vellanechocolate.com.

Vellane is not yet selling products. These terms cover browsing the website, registering
your interest and making a corporate gifting enquiry. When we begin selling, separate
terms of sale will apply to any order.

2. Using our website

You may use the website for your own personal use or, for corporate gifting, on behalf of
your organisation. You must not:

  • use the website in any way that breaks the law or is fraudulent;
  • attempt to gain unauthorised access to the website, its server or any connected
    system;
  • introduce viruses or other harmful material;
  • copy, scrape or reuse the website's content for commercial purposes without our written permission.

We aim to keep the website available, but we do not guarantee that it will always be
available or free from errors. We may suspend, withdraw or change any part of it at any
time.

We may update these terms from time to time. The version on the website when you use it applies, so please check this page occasionally.

3. Registering your interest

You can register your interest to hear about Vellane's first release, which we currently
plan for September 2027.

Registering your interest:

  • is free;
  • does not place an order or reserve any product;
  • does not guarantee availability, a price or early access;
  • does not commit you to buy anything.

Launch dates, products and prices may change before launch. We will tell registered subscribers about any change to the launch date.

You must be 18 or over to register. You can unsubscribe at any time using the link in our emails.

4. Corporate gifting enquiries

Organisations can send a gifting enquiry through the corporate gifting page. We aim to reply personally within two working days.

An enquiry or a proposal from us is not a contract. A contract only exists when we confirm an order in writing, setting out the products, quantities, prices, personalisation and delivery arrangements. Each confirmed order will be subject to our corporate order terms, which we will send with the proposal.

Prices shown in proposals are in pounds sterling and exclude VAT unless stated otherwise. A proposal is valid for the period stated in it.

If you send us logos, names or messages for personalisation, you confirm that you have the right to use them and that they do not infringe anyone else's rights.

5. Product information and images

Vellane is in final development. Product descriptions, specifications, packaging and images on the website show our current plans and may change before launch.

Images are for illustration. Colours and finishes may look different on your screen.

Our chocolate contains milk. Full ingredient and allergen information, including any "may contain" statement, will be shown on the website before you buy and printed on every pack. Please always read the label before eating.

6. Intellectual property

We own, or are licensed to use, all intellectual property in the website and its content. This includes the Vellane name and logo, the tagline "One Square. No Rush.", our packaging designs, photographs, films and text.

You may view and print pages for your own reference. You must not copy, adapt or use any of this material for commercial purposes, or use our name or logo, without our written permission.

7. Privacy and emails

We handle any personal information you give us, including your name and email address, in line with our Privacy Policy, which is available on the website.

We only send marketing emails if you have agreed to receive them. Every email includes a link to unsubscribe, and you can also unsubscribe by emailing us.

8. Links to other websites

The website may link to other sites, such as our social media pages. We do not control those sites and are not responsible for their content or how they use your information.

9. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under English law.

If you are a consumer, you have legal rights under consumer law, and nothing in these terms affects them.

The website and its content are provided for general information. Subject to the paragraphs above:

  • we are not liable if the website is temporarily unavailable;
  • if you use the website on behalf of a business, we are not liable for loss of profits, revenue, business opportunity or goodwill, or for any indirect loss.

10. General

If a court decides that any part of these terms is invalid, the rest of the terms will still apply.

If we do not enforce any of these terms straight away, we can still enforce them later.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Questions about these terms can be sent to info@vellanechocolate.com.

Last updated: October 2026